No More Black Box: Measure & Grow R&D ROI
THOUGHT LEADERSHIP
Business Writing & Media
I invite you to check out some of the writing I have done at different agencies and studios. From executed video scripts to thought‑provoking white papers, you can find it all here.
Client feedback
“Engaging, charismatic, thoughtful and appropriately challenging…” – Carlyle Aviation
ARTICLES
Thought Leadership
Selected essays and opinion pieces across empathy, AI, product orgs, CX, and emerging tech.
The Mess Is the Message: Exploring Imperfection as…
Reasonable and Well-Reasoned: Building AI-enabled…
Three Surprising Things That Increase Empathy at Work
A.I. Won't Take Your Job...Someone Who Uses A.I. Will
Rise of the Product (Re)Organization
Adaptive and Abstracted Choreography
Create Better Business Outcomes with Results-only Innovation
The Virtue of Explicit Bias
Invisible Design: Driving Deliberate Dilution
19 Pandemic Era Lessons from the Software Development Community
Customers Don’t Care About Your Complexity
Don’t Let Shrink-flation Affect Your Software Development
Alexa, Pardon Me: The Tension Between Anthropomorphization & Subservience in M.I.
If You Have Under-utilized Developers, You're Doing Something Wrong
Through a Monitor, Darkly
Forget A.I. “Intelligent” Products Are Something Else Entirely
Pod Almighty - the Best Model for Innovation
The Blockchain Regency: Consent & Consensus
Mid-Market Companies Will Lead the Next Phase…
Storytelling to Story-Living: The Narrative Vector in Immersive Experiences
The New IoT: the Internet ON Things
The Fall and Rise of Organizational Ontologies
APPROACH
From deep dives to on-screen stories
Across several long‑form white papers on emerging technology, I have shown the ability to dig deeply into complex topics and surface theses and conclusions that are rigorous, practical, and unexpectedly intriguing. These papers demonstrate not just subject‑matter fluency but a capacity to synthesize trends into narratives that help leaders see what is coming next and why it matters.
In parallel, I have written and shaped a wide range of client videos, drawing directly on two decades of experience as a writer in the entertainment industry. That work shows how I bridge strategic thinking and creative storytelling, turning abstract value propositions into emotionally engaging, visually driven stories.
WHITE PAPERS
White Papers & Long-Form Content
Deeper dives into immersive, AI, airline planning, product strategy, and personalization.
The Future Started Yesterday
The 5 Vectors of Immersive Experiences
Reciprocal A.I.
Bringing Legacy Airline Planning Up to Speed
Product Strategy: Bridging the Chasm of Frustration
Machine Intelligence and the Many Facets of Solution-based Strategy
You.0: The Evolution of Personalization
eSIMs Change the Game for Clever Players
Digital Trust Does Not Exist
VIDEO
Video Scripts & Narratives
A sample of scripted and structured video work – explaining complex products, AI programs, and experiences in clear, human terms.
PODCASTS & INTERVIEWS
Podcasts & Interview Citations
Conversations and citations where I show up as a strategist, guest, or subject‑matter expert on measurement, CX, talent, and experiential.
Podcast
“Engaging, charismatic, thoughtful and appropriately challenging…” – Carlyle Aviation
WORKSHOP FACILITATION
This is me workshoppin’ for Whole Foods.
A live facilitation clip showing how I keep teams engaged, aligned, and moving toward concrete outcomes.
Workshop Facilitation